Disclosure based on the Specified Commercial Transactions Act


Vendor

Carmate FLUX Company
Operations Manager

Atsushi Sato

address

164-0013
4-34-8 Yayoi-cho, Nakano-ku, Tokyo, Tokyo Intex Building 1F

telephone number
03-5342-0690
Reception hours: Weekdays 9:00 AM - 5:30 PM
*For product inquiries, please use the inquiry form .

email address

ec_esg@carmate.co.jp

URL

https://sly-bindings.com

Selling price Prices are displayed on each product page, including tax.

Other necessary charges besides the product price

Shipping fee: 880 yen nationwide (tax included)
*Free shipping on orders over ¥5,500.




How to order
Online orders only
*If you are unable to place an order, please contact us via the inquiry form .

payment method

  • • Credit card payment
  • *The charge to your credit card will be finalized after your order has been prepared for shipment.
  • Shop Pay
  • Apple Pay
  • Google Pay
Payment period
  • For credit card payments, the charge will be finalized after your order is ready for shipment.

Product delivery time
We will ship your order within 2 business days of the order date.
Shipping Information

Delivery companies: Sagawa Express, Yamato Transport, Seino Transportation

*We cannot accept requests for specific delivery companies.

  • ・While deliveries are primarily handled by Sagawa Express, we may use Yamato Transport or Seino Transportation depending on the contents of your order.
  • If you order multiple items, they may be shipped from multiple locations and delivered separately.
  • If a defect is found in the product before shipment, or if there are any shortages or discrepancies, we may be unable to ship the product you ordered. In such cases, we will contact you.
Number of days required from the shipping date

Returns and Exchanges

We will only accept returns or exchanges of ordered items if they are unused and you contact us within 7 days of receiving the product.

  • - In the case of a defective product
  • - If the item you received is different from the one you received.
  • - Damage during delivery (damage to product packaging, etc., intended for product protection is not covered).

Please note that we cannot accept returns or exchanges for items that fall under the following categories, even within 7 days of arrival.

  • - Reasons due to customer's circumstances (e.g., wrong choice, different from expected, unable to install, etc.)
  • • Products that have been used even once
  • - Products that have been soiled or damaged due to customer negligence.
  • • Products processed or customized by the customer
  • - If the product packaging, instruction manual, etc. are soiled, damaged, lost, or discarded.
  • - If tape or other adhesive is applied directly to the product or product packaging.
  • - Damage to the box or packaging used to protect the product.
  • - If the condition of the item upon return is significantly different from the condition it was in upon delivery.
  • - If you do not contact us in advance

*In the event that a product is returned or exchanged due to customer reasons, the customer will be responsible for any applicable fees (shipping fees, refund fees, etc.). Shipping fees and refund fees will vary depending on the purchased product and price.

Regarding returns and exchanges

Shipping and handling fees

If the fault lies with our company, we will bear the full cost.

If the cancellation is due to the customer's circumstances, the full amount will be borne by the customer.